When it comes to residential cleaning Melbourne homeowners are constantly on the lookout for a service they can trust. It can be difficult to know if you have the right person for the job without the right metrics to judge their ability. Give or take, the first few months are going to be a trial and error, during which you can decide if you should continue with them or look for someone else. Here are four things to help you make that decision.
Consistency in work
One of the first things we need in a residential cleaning service is consistency. Are they coming on a set time every day? Is their cleaning consistently of an appreciable quality? Having both of these qualities allows you to follow a schedule daily and rest easy. Moreover, having the service should be able to adjust their cleaning according to their needs.
Communication is key to maintaining any working relationship. As such, you should be able to communicate effectively with your cleaning service and vice versa. Both of you should enter into a tacit understanding of responsibilities to have a seamless experience. You, the employer, should be able to safely clear your doubts. They in return should be able to approach you with requests of their own. Moreover, your cleaning service should be cordial with you and your family and a lack of that should be a red flag.
Can you trust them?
The cornerstone of any business relationship is trust. Can you trust your cleaning service? You should ask this question before and after hiring a company. Once hired, you are essentially giving them full access to your residence, increasing the risk of potential theft. If you are a full-time working person and live alone, there is no one to oversee the cleaning crew’s work. As such, are your service personnel reliable and respectful to your residence? If the answer to any of these questions a negative, you need to look for new people.
Value for money
Are you paying too much for sub-par services? This is a question that haunts everyone who has just hired a new cleaning company, especially a high-end one. On the contrary, you may try to save money by hiring a cheaper service. Whichever you choose to do, you need to make sure you are getting the value for the money you pay.
Hiring a cleaning service requires a lot of things to be factored in. However, keeping them for a long time is a whole different ball game. The decision to retain your cleaners need to be made only after considering the four points discussed above: consistency, communication, trust, and value money.