Providing pizza in an effective way can grow your business faster and expand your customer base. Approximately, 10 billion dollars are spent by Americans every year. So without having a perfect delivery system, you might have a serious disadvantage for your business.
There are a couple of practices that you can apply to your business. It will make an efficient process for your business from taking orders to arriving customer’s door.
Organize Your Point of Sale System
That will be your first priority for an effective delivery process. Make sure you updated your POS system to manage delivery orders.
Set up a 24/7 active phone and order processing place that is out of sight and earshot of dine-in customers. Your Point of Sale process gives you a lot of handful of information about the late/on-time delivery process, delivery spending time, the customer feedback after receiving the Pizza. You can use those metrics to improve your delivery process regularly.
Concentrate on Driver Safety
For a smooth delivery process, your drivers should carry the pizza delivery bags with proper training and precautions. If you driver drives a scooter, then prepare his scooter delivery box with the proper heating system so the pizza couldn’t be rotted out. Also, provide proper training to each driver and give them clear instructions about – to deliver to well-lighted and busy houses, make deliveries to the lobby in hotels, never enter the customer’s home, if possible make deliveries at downstairs. Also, provide proper attire to the drivers with a logo, so customers can easily identify them.
Provide the Best Packaging
When you purchase Pizza delivery bags or boxes, do not be influenced by aesthetics. Ensure your packaging bags can effectively insulate, ventilate, and support your pizzas. Also, make sure that a proper heating system is integrated with those delivery bags. If you are using scooter boxes, then properly set up with bikes/scooter is important.
Create an Order App and Upgrade Payment Methods
Considering the grown of your business, it’s important to engage with customers easily. And today’s technological era, everyone has their own smartphone. You have to create an order app that can connect you with your customers.
Above all things discussed, I think there is still one important question that unanswered: how your customers pay for their pizza? You have to put valid payment details mentioning how much customers should pay for their pizza. If you use the online payment method, then you should integrate credit card payments for an easy process.
Apply a Perfect Advertising Method
Once you are ready for delivering and every technical issue is resolved, the next step is to reach out to your potential customers. Share your business on different PR restaurant’s website, signage, social media, and other pizza loving forums and groups. Give much information about your business so that customers can know your business better. Encourage reviews of your pizza and service, share them on different channels will make customers choose your pizza over the competitors.