The wonders of technology are exactly that – wonderful – when they work that is. When they don’t work, they can be a huge frustration. Especially when the breakdown causes your work flow to suffer.
Photocopiers play an important role in office life, so it really slow things down when they stop working. The good news is, that most problems are extremely common and relatively easy to fix; so, you can put off throwing it out the window for a little while yet.
- Paper jams
Probably one of the most common issues in an office is the humble (and extremely disrupting) paper jam. Thankfully, it’s as easy to fix as it is common. The main reason for paper jams are generally one (or more) of these:
a) the wrong type or thickness of paper;
- b) loading the paper incorrectly;
- c) dust build-up inside the copier; or
- d) too big a stack inn the supply reservoir.
Whenever you come across a paper jam, manually remove the jammed paper and reload the correct sized paper or readjust the paper alignment. When you’re pulling out the jammed paper, make sure you don’t leave any torn bits inside the photocopier.
If you find your photocopier is continually jamming, even after you’ve checked and changed the paper, it’s time to call in the professionals. Your copier’s feed tires may need to be cleared or there may be a buildup of dust.
- Cartridge and toner issues
Generally, these sorts of issues occur because the photocopier has been set up incorrectly. If you don’t use the right toner for the specific model of copier, your print quality will suffer.
If you’re continuously seeing the low or empty toner warning but you’ve just replaced it, then you could have a manufacturer error or compatibility complications on your hands.
- Streaks or lines on paper
Streaks, lines, or other abnormalities on your paper can often be caused by one of two things:
a) Foreign substance on the scanner glass; or
- b) issue with the fuser; or, if you have a multi-function machine
- c) a malfunctioning drum or developer unitWhatever the reason is, unfortunately this is one you aren’t likely to be able to fix yourself. For this sort of problem, you’ll need to call in a copier specialist to repair and service the machine.
- Wrinkle pages
When feed and exit rollers become worn out they can cause sticking or jamming which can cause wrinkled or crumpled pages. If it is your paper trays, these can easily be replaced. However, there could also be an issue with the fuser assembly or simply your copier has endured too much wear and tear. If replacing the paper trays hasn’t helped and wrinkly paper is a regular occurrence, you should call in a professional to service the machine. It may even be time to rent or buy a new one
- Discoloured printing
If your copies are coming out too light or too dark, the density controls in your photocopier could be imbalanced. Instructions on how to reset this can be found in your machine’s manual.
- Random spots across your copies
When you’re trying to copy documents for an important presentation, the last thing you want to see are random dots across the page. If this is happening it could be as simple a fix as cleaning the copy mirror. To make sure you do this properly, it’s worth consulting the manual first which will give some guidance on the best way to clean. As with most things, if it’s a reoccurring problem, it could be an indication that the machine needs to be serviced, repaired, or replaced.