“Our clients look for the right mix of people, processes and technology to drive improved business outcomes”
Centrum was formed in 2005 to fill a gap in the software services marketplace. Our purpose was to help our customers support business responsiveness and innovation by leveraging better software delivery approaches and technology. We identified the need for a software services company that had the right people and processes, and could leverage the right technologies to help our customers respond to a rapidly changing marketplace.
We could see that the principles we successfully employed – delivering in increments, continually measuring results and improving on them and working collaboratively were essential to realising business benefits with our clients. Opportunities to reduce operational cost and risk, increase customer service levels and improve operational agility are among the key outcomes of almost every business change undertaking. Centrum draws on experience grounded in pragmatic, hands-on engagements (leveraging Lean/Six Sigma, BPM and Agile delivery practices) to build momentum and support both business and technical teams to achieve these outcomes.
“We are specialists in in delivering process improvement”
Centrum fills the gap for independent, dedicated business process management (BPM) and has built a solid reputation for providing end-to-end BPM consulting and implementation services for leading Australian organisations. Centrum has extended the methodologies and skills acquired from hands-on BPM delivery to driveSoftware Delivery Mastery™ (SDM) a targeted service which leverages both technical and process knowledge to provide you with the capability to significantly improve your software delivery process.
With each of the services we offer our commitment is to leave you with a repeatable model that continues to add value. Our consulting services are based on the melding of collaborative, continual improvement approaches with innovative thinking. They are:
We are specialists in delivering business process improvement
Centrum fills the gap for dedicated business process management (BPM) consulting in an environment where alignment of an enterprise’s goals, stakeholders, capabilities and resources is critical to achieving on-going business process improvement outcomes. We have a reputation for bringing a collaborative, disciplined and outcome-driven approach to help organisations deliver rapid, incremental and effective business process change.
Centrum offers services to you in all stages of the BPM lifecycle from Process Discovery and Design through Implementation, Measurement and on-going improvement identification and mentoring. Our engagements are hands-on assisting you in practical ways to build momentum towards greater operational agility and performance. We recognise that organisations are at varying levels of BPM maturity, so we adapt our services accordingly to suit the unique needs of your business. Our services are packaged separately and can be offered in isolation or as an end-to-end service.
We are specialists in software delivery process improvement
Centrum has extended the methodologies and skills acquired from our hands-on BPM delivery and solution delivery experience to drive Software Delivery Mastery (SDM). SDM is a targeted service offering which provides the capability to significantly improve your software delivery process. We understand that software delivery must be considered end to end in order to optimise the process flow and enable the technical teams to consistently deliver responsive and predictable outcomes.
Centrum offers you services from our “tool box” to help identify areas where most value can be gained. We deliver our services in short iterations where process discovery, design and metrics can be implemented together with the right tools and training/mentoring to establish repeatable steps towards improvement.
Our high performing teams deliver bespoke solution delivery capability
Using the right people and the right approaches we will help you address your solution delivery challenges smarter, faster, and better with more “˜bankable benefits”™ earlier on. Our people can work within or alongside your IT teams to address your need for either additional capacity or enhanced capability to deliver your development projects.
We use an agile approach to our solution delivery engagements and adapt it to fit with the preferred methodology our clients employ. This leverages our disciplines of establishing targets, measuring and feeding back results and finding ways to improve for the next iteration.
Centrum Systems offers tailored training services for our clients. Our training includes:
- Workshop based training in BPM Practices
- Implementing IBM Websphere Lombardi Edition and Business Process Manager
- Agile Coaching
- Technical training – automated build and deployment tools and frameworks; continuous integration tools and processes; test-driven development; automated web testing
- Neo4j developer training
Level 8, 5 Elizabeth Street
Sydney, NSW 2000
P (02) 9235 0516
F 61 8080 8133