The advancement of the technology in India has changed the practice in the medical field. Thus, the physician patient relationship has changed from the face-to –face interaction to the real time interaction.
The patient portals represent the change in the communication barriers that were earlier used to be very effective. Patient portal development is a common place where healthcare organizations are providing people with online health reports of the patients.
Thus, there is a great relief in wok and also this has made people reliable too. There is a requirement on increasing the awareness about the appropriate management of the health information. This is due to the fact that the personal data of the patients should be confidential and private.
A patient portal may or may not include the usage of the electronic communication between the provider and the patient. They help in empowering and also in engaging the families of the patients to manage their health.
With the usage of the right portal, you can implement and manage new healthcare portals within the health care setting. Considering the policies and also the self-service policies, the patients should consider the enhancement of the communications.
IMPLEMENTATION OF THE PATIENT PORTALS:
The implementation is dependent upon the considerations. In that case, there is a need to consider the complexity of the organization’s culture, health and IT infrastructure. We should meet the needs of the legal and the regulatory requirements.
STAKEHOLDER REQUIREMENTS INVOLVED:
In order to provide the comprehensive stakeholder requirements, it is essential to develop a taskmaster that would help in the meeting the legacy and the regulatory requirements.
Let’s just consider the following task force that would be involved in the transparency and the development:
- There is a senior leadership involved: You need to provide, support and sponsor the project.
- There is a need of Health information management (HIM) professional: For considering the health care issues, provide knowledge of the organization’s data, data integrity, and EHR systems.
- The Physicians/clinicians involved: With their help determine what information will be displayed and when.
- The involvement of the privacy and security officer(s): You need to ensure organizational policies, and check the status of the education which should be in place to prevent inappropriate access and disclosure.
- Involving the Patient advocates: You need to speak on behalf of patients and personal representatives in a range of delivery settings just to meet the expectations of patient interactions (i.e. it involves the profile updates, appointments, billing, and communication).
- Considering the risk management/and also the compliance: You need to ensure the overall compliance with all applicable laws and requirements.
- The usage of the Information technology: You simply need to program and maintain the software, in order to support the portal, including safeguarding protected health information (PHI). This shall be as obligated by organizational policies and procedures and federal regulations.
- Meeting the Marketing expectations: There is a need to review and promotion of organizational and patient information materials as well as providing support for any organizational branding needs.
Thus, the patient portal development is must require software these days.
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