Sometimes, the troubleshooting of some errors is necessary for MetaTrader programming projects. In place of contacting immediately your provider and claim that the program is defective, you may try to complete the following steps and measures:
Make sure that this system has been installed properly. More often than not, MetaTrader programs sent for you by your provider will contain several files. Each of those files must certainly be copied and pasted into their respective folders in your mql4 root directory. Also, be sure that the filenames are correct, particularly if you will use a third party software not created by your chosen programmer. If there are still any missing files reported on MetaTrader after proper installation, report this to your provider immediately.
See if MetaTrader is working correctly. Have you been utilizing a demo account or even a live account? Maybe the account still active and in a position to process trade requests? Have you enabled all options that will allow the program to work properly? Often, the delivered software package is not the one that causes the issue, however some settings on the MetaTrader platform itself. Having a specific amount of mastery of the platform is therefore helpful in troubleshooting common problems in Forex software.
Check the MetaTrader help file. The help file on MetaTrader gives so much home elevators almost all facets of the MetaTrader platform. Statements in the help file tend to be utilized in the MetaTrader forums in working with some issues with custom programs.
Check your parameters. Can be your lot size correct and meets the minimum requirement of your broker? Have you made sure your take profit and stop loss values are not within the spread? These innocent-looking parameters often create several error messages and codes on the platform. See if those parameters satisfy the policies of your broker.
Take note of error messages. Error messages and codes give hints on the issue that exists with the custom software. Whether they’re scripts, indicators, as well as expert advisors, these codes serve as clues useful in troubleshooting both for the trader and the provider.
Search the MetaTrader website. The MetaTrader website, available provides a wealth of information about software tips and solutions to common problems encountered by traders and programmers alike. Here you may also find a listing of error codes and the possible causes for such errors.
Get support from your provider. Providers usually offer tech support teams independently software. It might take a matter of time before you can receive a reply from your provider’s tech support team team. Contacting your provider could serve as a last resource, however, the above-mentioned steps can be done while awaiting their reply. Always supply all helpful information and the troubleshooting steps that you have performed to resolve the issue, to guarantee faster resolution.