AVG or Anti-Virus Guard Antivirus is reputed security Software Company and is known all over the world for its brilliant online security services and products. AVG antivirus is a part of AVG technology and provides free services to home, office to business and enterprise. It scans and detects the customers’ devices and browsers at regular basis and removes the infected files.
AVG antivirus is compatible with Windows, Mac OS and Android and provides free services to the user but the premier plan needs to be purchased for both online as well as offline mode. They are also known for developing excellent Antivirus Software as well as Internet Security Services
While purchasing an AVG antivirus for protection, it comes along with the subscription or continuing protection service. The service will continue unless and until, the subscription gets cancelled. With the 15 days prior of the new AVG antivirus subscription commencement, the notification will be pop-up for billing. Even you’ll be accompanied with the email notification, about the upcoming automatic subscription with 45 days prior. These 45 days prior can be disabled upto 16 days prior for new commencement of AVG antivirus subscription period.
While thinking of cancelling the AVG antivirus subscription, one should keep in mind that cancelling the subscription wouldn’t refund their current subscription. One can enjoy the subscription of AVG antivirus until the current subscription period gets over.
It doesn’t mean that you can’t extend the subscription period, if you ever change your mind. Yes, you can extend your AVG antivirus subscription, when you start receiving the notification related to expiration of your AVG antivirus subscription to 45 days prior.
The automatic extension of AVG antivirus subscription gets cancelled in two ways:
- By clicking on the cancellation link of the subscription, from the registered email id.
- By visiting AVG My Account to manage your orders and subscriptions.
Given below are the steps to follow for successful cancellation of the AVG antivirus subscription via the registered email id. The Steps are:
Step 1-Open your registered email id and look for the original purchase confirmation email with the subject “We’re keeping you protected and your subscription price update”
Step 2-You need to open the email and learn about the process of cancellation of the AVG antivirus subscription.
Step 3-In some of the cases, a website may open up in front of you, after you click on the cancellation link of subscription. Select yes option from the confirmation page.
- Check your registered email id for the email with the subject “AVG subscription cancellation request”.
- After you receive the email, click on the confirmation link, to complete the cancellation of AVG antivirus subscription.
Step 4-And in other cases, an unsubscribe link website page may open up in front of you, after you select on the cancellation link of subscription. You just need to click on the unsubscribe option, to cancel the subscription.
Please note- The above steps will be applicable for AVG AntiVirus, AVG Internet Security, and AVG PC TuneUp. If you don’t receive the confirmation email, even after going through the correct instruction, then check your Spam folder.
Given below are the steps to follow for successful cancellation of the AVG antivirus subscription via AVG My Account. The Steps are:
Step 1- Visit the AVG official website.
Step 2-In the AVG My Account page, choose in between Sign-in and Sign out, as per your convenience. Fill up the details as per the choice.
Step 3- After you’re done with the logging in, look for My Products from the list.
Step4-Click on the arrow next to your product, to expand the description of product
Step 5-Select on the option of Cancel subscription, to cancel the subscription of AVG antivirus
Step 6-Click again on the cancel subscription, to confirm your action. The extension will cease it for further billing.
The users’ can also request a refund for an automatically extended subscription. If the AVG antivirus subscription gets automatically extended and you don’t wish to continue with the product, then in that case, you can request for refund. Give below are the steps given to help you in refunding your subscription. The steps are:
Step 1– Visit the AVG official website.
Step 2-Then look for AVG Support Sales, for AVG sales support page.
Step 3-Select on the option request a refund.
Steps 4-Please follow the instruction provided to fill up for refund request.
If you face any issues related to cancellation of AVG antivirus subscription, then feel free to contact AVG Customer Support Number to get technical support from the expert.