How to Create a Food Delivery Platform – The Beginner’s Guide

The online food delivery marketplace is a profitable business idea that is gaining massive popularity all over the globe after a huge success of FoodPanda, Eat24, Uber Eats, GrubHub, Delivery Hero and other similar food ordering startups. Aspiring entrepreneurs are putting their best efforts into the food delivery industry to earn revenue and reach a wider audience. It is expected that the revenue of the online food delivery industry will receive a significant increase and reach US$182,327m by 2024.

During the COVID-19 pandemic, mobile food delivery apps faced a quick rise, as they help people to stay safe and order food from the comfort of their homes. This is why more and more people all around the globe are interested in investing in the food delivery marketplace and creating food delivery apps to gain new customers and generate more profits. If you are interested in creating online meal ordering and delivery apps, here are some important considerations that you should keep in mind to make it a big hit.

Understand the Target Audience

When it comes to creating an online food delivery platform, it is important to define your target audience for which you are developing the platform. As the platform will not only be used by customers, but restaurants, merchants, and the delivery staff will use the platform. So, you need to identify three important roles that will make your delivery portal work. It is important to contact a team of software developers in Dallas that will ensure that your platform has unique features to allow customers, restaurants and delivery staff perform their tasks. It means your development team needs to develop three versions of the app.

Create an Intuitive Website

There is no denying the fact that a well-designed and intuitive website is important to catch the attention of the users and deliver them an exceptional user experience. Focus on building a unique brand identity so that your audience can trust your delivery website.

Make it clear for your target audience how the portal works by including all the important components. You can guide users on how to use the platform by creating a dedicated section for users to perform different tasks. You can make a short video that helps users how the food delivery platform works, how users can search their favorite restaurants and check their menus, and what payment options are available for the audience. All in all, a strategically designed home screen is the key to hook users to your portal and entice them to order food by using your delivery app.

Target Smaller Area

It is always a great idea to start your food delivery business on a smaller scale. It will give you more time and energy to focus on test your services and make necessary tweaks to improve your services. When you build a stable name in the local market and gained adequate expertise, it’s time to expand your business in other cities.

Research Your Target Market

It is always a great idea to keep users’ needs, the latest software development trends, and your product’s main idea in mind while developing the delivery portal. The success of your online food delivery application is solely based on how well the app/website caters to the needs of its users. Advance your business practices by learning competitors’ actions and stay ahead of the curve by understanding the changing demands of the food market.

Easy Menu Management

It is one of the most important aspects of developing a food delivery platform. When potential customers land on your website or use your app, they search restaurants along with their menus. At this point, the user interface of the website, loading efficiency, and convenience are the factors that help users decide whether to place an order or leave the app. Therefore, it is advised to make it easier for the users to search the food items and their prices so that they can easily place an order.

An Easier and Hassle-Free Order Placement Process

One of the major reasons why people prefer to use online food delivery apps is a highly convenient and easy order placement process. An expert and professional team of UX designers and developers can create an intuitive user interface for your food ordering website. The interface can save previous order history, delivery address, payment details, and other relevant information. To make the order processing faster and simpler, you can introduce eWallets to enable customers to use multiple payment options.

Key Features to Include in Your Food Delivery App

When it comes to developing an online food delivery app, offering an exceptional user experience and adding highly advanced UI features will make your app a huge success. For your convenience, here I have listed some important features that your design and development team should keep in mind to create a highly functional food delivery app.

• Easy Registration process
• Advanced search option
• Robust and flexible CMS
• Real-time tracking
• On-time delivery
• Review and rating system
• User-friendly checkout process
• Customer support
• Revenue statistics
• SMS gateway
• Live chat integration
• Payment tracking

To Sum All Things Up

The increased usage of mobile devices contributes to the growth of online food delivery services. The speed and convenience are the major benefits that make this industry successful in such a short period of time. If you have decided to start your food delivery business, follow these important steps in mind to create an intuitive and functional online food delivery portal.