Many a times users fail to understand what happen with their device in just a day or even in seconds. They get surprised to see that their completely fine working device stop working all of sudden. If you have an Epson Printer that was working fine till yesterday, but denies to print today, then it may not be the printer that has any issue, it may just a Windows update that you installed recently. It has been found many a times with many Windows PC user who have installed a Windows update on their device that was causing the issues. It may be a recent Windows update that lies at the heart of the problem. And for the same you need instant Epson printer support.
The problem to the following Microsoft Patches are experienced and tracked:
- KB4048953 for Windows 10, Ver. 1607
- KB4048954 for Windows 10, Ver. 1703
- KB4048955 for Windows 10, Ver. 1709
- KB4048957 for Windows Server 2012, R2
- KB4048958 for Windows 8.1
- KB4048959 for Windows Server 2012
- And KB4048960 for Windows 7, Service Pack 1
After installing these recent updates Epson dot matrix printers are not detected if they are connected via USB cables because these updates were responsible for causing malfunctioning. Epson users experienced this problem and reported about the same immediately on different online support forum in a hope of getting some instant solution in order to fix the issue.
After complaints and reports filed by the users, Microsoft paid immediate attention into the matter fairly quickly to end speculation by confirming that the recent patches which are the root cause of the issue will be patched soon. However, nobody has an ETA about when the fix can be expected. So the users are still waiting desperately for a solution.
As of now, users are uninstalling the faulty updates to use their printers. To manage your printers work, it is recommended to follow command in a cmd.exe window:
Wusa /uninstall /kb: xxxxx /quiet /warnrestart
For the faulty KB update that you have installed, “xxxxx” is swapped out if this command is run as Administrator and it will restore printer’s functionality.
Because those updates involve a large variety of patches for security issues so it’s far less than optimal. The above given option the single available option that you have got until Microsoft issues a revised patch. Till the time it is the solution that will help you to give immediate access to your printer. But one thing that you need to keep in mind is do all this under the supervision of IT expert or hire the Epson Printer experts for help so that they can be on the lookout for what you are doing or what needs to be done as well as for the update. Epson printer customer support number 844-867-9017 remains active 24/7 for all Epson users.
Source – printer-customer-support