Every user needs an ideal performance while using the printer device. As per the demand of users, the Brother printer provides a gratifying work experience with the printers. Brothers release the wireless printers for changed the method of users printing techniques on their system. Earlier, it was a too difficult task to take print from the printers. Some new techniques and features are launched by the Brothers company to make your life easy and comfortable. And now, they make it possible with a Wireless printer, you can get a print easily from a particular saved location. Brother printer is one of the most common names in the printer’s company world.
But while using the printer, an error might occur. The Error TS-02 is one of the most common error occurs when the WLAN access point/router cannot be authenticated with the MAC address of the Brother Printer which is allowed in the filter. The Brother Printer Error Code TS-02 signifying that the WLAN access point/router cannot be detected by the system. This error occurs while the user connecting the printer to the system or another device.
Causes of Brother Printer Error Code TS-02:
There is a number of causes of the Brother Printer Error code TS-02. Some of the common causes are mentioned below.
- It might be caused by windows system file damage.
- Corrupted system files entries.
- Incomplete installation or uninstallation of the printer.
- Improper or incomplete deletion of hardware or applications from the system.
When the error occurs then keep your eye on the track to find out where and when the errors occur this will help you in troubleshooting the problem by saving your time and efforts.
Procedure to Fix Brother Printer Error Code TS-02:
Below the steps are given to fix the Brother Printer Error Code TS-02. Follow these methods in ascending order to troubleshoot the problem.
Step-1: First, you need to check the WLAN access point/router is Powered.
Step-2: After that connect to the Internet connection with a built-in wireless LAN to verify that the WLAN access point/router works properly.
Step-3: After that, shift the printer to a barrier-free area or place nearest to the WLAN access point/router to get better connectivity of the network.
Step-4: Then, you need to “Run” the temporary location of your printer within the 1 meter or 3.3 feet from the WLAN access point.
Step-5: If the WLAN access point/router is pleasing the MAC address filtering, then make sure that the MAC address of the Brother printer is allowed in the filter.
Step-6: Keep in mind, that your Brother printer is using radio signals in the 4 GHz range. And if your system is using the 5 GHz range then the printer TS- 02 error will show on your device.
Step-7: You can use the Setup Wizard option from the Control Panel of your Brother printer.
Step-8: However, you can also do it manually by entering the SSID and security information.So, confirm it by entering all the details in the device.
Step-9: Before completing the process, you have to re-confirm the SSID and security information.
Step-10: After completing the process restart your Brother printer.
Now, the problem of the printer Error Code TS-02 has been resolved. This process is very easy to follow and understand. But if you still trouble with the problem then need not to worry you have last and best option to contact the Brother Printer Support. The technicians are available 24/7 to assist you with your problem and help you in resolving it. For instant help dial Brother printer customer support toll-free number.
SOURCE – printer-support-us