Staying competitive is the key to maintaining customers and growing any business. And one of the most important ways to do so is by staying connected. It doesn’t matter if it is with your business partners, customers or other related parties, being able to keep in touch with these various stakeholders will ensure that you transfer information quickly and take the right actions to stay ahead of the crowd. What are the different telephone systems which are available for your business, you may ask?
Basically, there are two types of phone systems – the conventional system which uses phone lines and the newer system which uses the Internet. Both of these systems have its own pros and cons.
Conventional phone line have been around for ages. Communication is made via the transfer of message through cables. The good thing about conventional phone systems is they are very stable. As there is much infrastructure invested into this mode of communication in the past, you can be assured that no disruption will occur – most of the time. However, using conventional phone systems can be a little pricey, as you will have to pay subscription fees on the amount of phone calls made. Especially if you are a business which relies heavily on making calls, you can expect to spend a lot of money. Conventional systems are also more restricted in terms of methods of communication.
Internet phone system have been growing more and more popular with the coming of age. As the world gets more and more connected to the digital world, you can expect the Internet to continue expanding over the coming years. IP phone are a cheaper alternative to conventional phones as all you have to pay for is the monthly subscription fee for the Internet. The monthly fees differ depending on the types of Internet package you choose and the benefits you opt for. Besides that, the Internet allows you to communicate via several methods like internet calls, video calls and instant messaging services. If you want to carry out a formal meeting, teleconference functions and software are widely available in the market.
Due to the advantages and disadvantages of both methods, many businesses will opt for both options. This is to ensure that they have a backup plan in case one of the communication methods falters. If you are an owner of a small business, you should definitely talk to your local telecommunication service representative to find what system suits you best. As the Internet connection in your area might not be that good, you will find conventional phone lines to be a better alternative. All in all, regular phones and IP telephony is here to help you and your business grow further and faster.