My Netgear router has stopped working! It says connected, but not letting me surf the web! If you also have the same queries, then this guide will help you fix all the issues you are facing with your Netgear router. Let’s take the plunge!
“Netgear router not working” is one of the most common issues faced by almost every user across the globe. If this issue is baffling you as well, don’t get rid of your router. Instead, try the fixes highlighted below and your router work the best for you.
Fix: Netgear Router Not Working Issue
Your Netgear Router Needs a Rest
To give your Netgear router a rest, all you have to do is to unplug it from its respective wall outlet, wait for at least 5 minutes, and then plug it back in again. This process is called “Power Cycling”.
The LEDs Aren’t Stable!
Check the LED status on your Netgear router. If the LEDs on your Netgear router are stable, it means your device is working fine. In case, any one of them is blinking for too long, then to fix it, push the on/off button once.
Your Netgear Router Is Not Placed Correctly
This can also be one of the main reasons behind “Netgear router not working” issue. So, to troubleshoot with the issue:
Place your Netgear router at the center location of your house.
Make sure that your Netgear device is receiving steady WiFi signals from your DSL or cable modem.
Don’t forget to choose a higher location for your router to place.
If the issue remains the same, hear over to the next tip.
Update your Router Firmware
It is possible that the firmware version of your Netgear router has become outdated and that is why it is giving you issues. So, if obsolete firmware version is hampering your Netgear router’s performance, then you are advised to update it via routerlogin.net setup page.
Once you updated the firmware, check if this helps you fix the router-related issue or not. Just in case the issue is still baffling you, then resetting the Netgear router is the only remedy you are left with. But before executing the process, we suggest you take the backup of Netgear router login credentials along with the customize settings.
Tips to Reset Your Netgear Router
You can reset your Netgear router either using a soft reset method or using a hard reset method. Let’s walk you through both the methods one by one.
Soft Reset Your Netgear Router
To soft reset your Netgear router, follow the steps highlighted below:
Access the routerlogin.net web address by using an internet browser of your choice and get redirected to the setup wizard of your device.
You will be asked to enter your router’s login credentials. Fill them carefully and click on Log In.
Locate the Backup settings option under the Maintenance tab.
Select Factory Default Settings option. Doing so will reset your Netgear router back to the factory default values.
Now, power on your Netgear router. Configure it again using the settings and login credentials that you have backed up earlier.
Hard Reset Your Netgear Router
For this, you have to locate the reset hole on your Netgear router.
Once found, push it using a pin or a paper clip.
Hold it for some time, release the button, and allow your router to reboot itself.
After the hard reset process, you can have access to routerlogin web page and see if the issue is fixed for you or not.