NECs UC Suite is a unified communications solution designed specifically for the NEC SV9100 Telephone systems that enhances an organisations efficiency and productivity.
NECs UC Suite Client provides an easy and cost effective way for your organisation to implement unified communications functionality. NECs UC Client offers you a wide range of capabilities from managing communications on desktop personal computers (PCs) to CRM Integration, and enhanced presence to placing a complete attendant console right on an operators PC. With just a few clicks of the mouse, UC Client allows your workers to get more done in less time by providing them easy access to features such as speed dialing, call management and contact lookup.
The benefits of smart communications
•Employees become more mobile and productive.
•Advanced UC applications such as softphone, white boarding, and application sharing.
•Imbedded on the SV9100, on an external server or in a Virtual Machine environment – the choice is yours.
•Simplified call management through an easy-to-use graphical user interface.
•User Presence for real-time status and availability of colleagues.
•Instant messaging for quick, real-time conversations.
•Easy capture/upload of profile pictures to be associated with Busy Lamp Field (BLF) and company directory
•Internet browser access to features through UC Web Client
•Integration with popular contact and CRM applications, including Microsoft® Office Outlook®, Goldmine® and ACT!®
•Simplified call handling for operators and attendants
•Seamless integration with the UNIVERGE SV9100 Contact Centre application
•Quick access and easy management of messages through the integration with UNIVERGE InMail and UM8000
•Innovative application that increase efficiency and productivity