When you’re looking into getting a professional pool service, it’s tempting to book the first company you come across. However, it’s important to remember that taking the time to find a quality service can make all the difference to the long term health of your pool. With that in mind, let’s take a look at a few of the things you should consider before you book in that service.
How much experience do they have?
If you’re going to trust a company with your pool, you need to be confident that they have the right level of experience for the job. Don’t be shy about asking how much experience the service has because an experienced team are more likely to be able to solve any problems quickly. You should also check that the service technicians have undergone industry training.
What are their reviews like?
An easy way to get an idea of the level of quality a service offers is to take a look at online reviews. Go through some of the third party testimonials on their website and visit their social media accounts for customer experiences. If you have a look through some reviews, you’ll get a better idea of the reputation of the company and whether their client base is generally satisfied.
Are they insured?
This is often overlooked but it’s essential that you check that the pool service company you choose has public liability insurance in place. If a service company inadvertently causes damage, you need to be confident that they have the insurance in place to cover the costs. Before making a booking, just ask the question around insurance.
Do they seem professional?
It’s fair enough that you expect a level of professionalism from your pool service company. Do they sound professional on the phone? Do they have company signage on their vehicles and wear a uniform? Do they offer electronic payment methods? All of these factors can help you decide whether you’ve chosen a professional business.
Are they independent?
When choosing a pool service technician, ensure they can provide unbiased service and advice for what is best for your pool and equipment. This should include providing you with options rather than, for example, only being able to offer one brand of pump! Too often service companies will push you towards what’s best for them rather than for you!
Pool Assist offer professional pool service Perth and our WA owned and operated business delivers quality maintenance and repair across Perth. No matter what the issue is, our certified technicians will be able to come to you to have your pool up and running as quickly as possible. Our business is accredited with the Swimming Pool and Spa Association, WA so you can be confident in our quality service and attention to detail.
For quality swimming pool service, contact Pool Assist today on 1300 62 82 62.