What Actually Went Offline?
The PBX system isn’t needed because Microsoft pays for premium services to run its phone systems and other communications infrastructure. What’s going offline? Miles of wire, thousands of unused phones and redundant backup systems. for starters.
The company estimates it’s spent around $40 million to maintain the wires and nodes, and over $200 per phone. In the meantime, the number of employees has increased from 6,000 to 79,000, and Microsoft gradually switched everyone to Lync in 2007.
What is the Microsoft Teams Platform?
Microsoft Teams combines video meetings, persistent workplace chat, application integration and file storage in a single communications platform. It integrates seamlessly with the Office 365 suite and also supports non-Microsoft products. Microsoft Teams competes with Slack and is the next-generation offering for Microsoft Skype and similar platforms.
How Will This Change Impact Employees?
Adam Rippon, Founder of Sydney Technology Solutions in Taren Points shares, “employees stand to win in many regards. Microsoft has seen the positive results that occurred when its clients switched from PBX to Microsoft Teams.”
Microsoft customers report improved communications and an improvement in collaboration. As the remaining PBX systems age, so do the people who know how to fix them. To avoid issues, it’s time for many users to move forward with more updated technology.
What Are the Benefits of Switching to Microsoft Teams?
Microsoft Teams benefits businesses in many ways, including:
- Streamlined communications. All team-related communication happens in a single platform, without the need for Instant Messaging, WhatsApp, Outlook and other apps.
- Visibility and transparency. Stay updated on what’s happening without being copied on every email. View ongoing meetings and join as needed.
- Separate communication channels. You can differentiate internal and external communications.
- Set up a collaborative workspace. Create a space to exchange ideas and work on projects.
- Communicate freely. With Teams, you eliminate the issue of email overflow. Information is available on a need-to-know basis, so people are more willing to share information.
- Quickly acknowledge posts with “Likes” feature. This reduces the practice of email ping-pong and clearly identifies who’s in favor (or not) of various proposals.
- Access group chats and history quickly. Using Teams, your group chats and chat history are colocated.
- Focus your attention. Use connectors to access external apps. This saves time as an alternative to switching between various external applications.
What are some of the Disadvantages of Microsoft Teams?
There are a few downsides to using Microsoft Teams, including the following:
- Teams requires constant Internet connectivity. Outlook caches information, but you need an Internet Connect to open Teams. This is mainly an issue for those who are traveling or living in areas with limited Internet access.
- Long load times. Teams uses computer resources heavily and take some time to start-up and perform operations.
- High battery use. The desktop version can strain your laptop battery after a few hours of use.
- Limited online meeting functionality. Teams doesn’t have the same abilities as Skype for Business. For example, it can’t upload PowerPoint presentations or share meeting notes. Microsoft plans to add all the functionality available in Skye to Teams, plus add new features over time.
- “Request Control” isn’t yet available in Microsoft Teams. This should be a priority in future updates to Microsoft’s next-gen communications app.